Frequently Asked Questions
Everything you need to know about our Western-inspired couture.
How long will it take to receive my Double D Ranch order?
Standard shipping typically takes 5-7 business days. For limited edition pieces or custom orders, please refer to the specific lead times listed on the product page.
What is your return policy for apparel and boots?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain handmade boots and clearance items may be marked as final sale.
How do I determine my correct size in your collections?
Since our designs range from relaxed Western fits to tailored silhouettes, we recommend consulting our detailed Size Guide located on each product page for specific measurements.
Do you offer international shipping?
Yes, we ship our collections worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
Can I modify or cancel an order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement to request any changes or cancellations.
Are your products handmade?
Many of our pieces feature intricate hand-embroidery, artisanal beadwork, and hand-finished leather details, staying true to our heritage of quality craftsmanship.